Bran-don Cau-dle [bran-duhn ka-duhl]
Noun (singular), Origin: late 1960’s or early 1970’s, originally from the Deep South, also spotted on the Left Coast.
Veteran of the Service and Support industry, for over a decade was found resolving complex (escalated) technical issues requiring skilled handling of personnel as well as a robust knowledge of infrastructure, applications and systems. Previously found in the U.S. Army. Anecdotally known for capitalizing the word ‘Customer’. Currently found assisting companies across many industries and geographical areas focus on improving customer service and reduce costs through implementation and optimization of knowledge centered support and cloud solutions. Widely suspected of erring on the side of the Customer.
Fun Fact: In his spare time, Brandon alternates writing works such as “Darth Vader Works at My Help Desk” and performing in Improv Comedy groups such as ‘One Man Riot’.